App / Mobile
This page explains how 888geme collects, uses and protects the personal information you share when you create an account or use our platform. Availability depends on local law and is accessible where local law permits.
When you open an account with us, we collect the details you provide during registration — your name, contact information and identity verification records. We also collect transaction records associated with your account wallet, including payment activity linked to Bank Transfer and Debit Card. This data is used to maintain your account, process transactions and respond to support requests you raise. We do not sell your personal information to third parties for marketing purposes. Data you submit is stored on secured infrastructure and accessed only by authorised personnel handling account operations or support queries. Where we work with third-party service providers — such as payment processors handling your JazzCash deposit or Easypaisa transfer — those providers receive only the data they need to complete that specific function. We retain your records for the period required to fulfil our service obligations and comply with applicable legal requirements. You may request access to the records we hold about you at any time through the contact paths described in the support section below. Jurisdiction and data-handling rules depend on local law and the eligible regions in which this service operates.
This policy applies to all personal data you provide directly to 888geme — through your account, wallet activity and support interactions. It does not cover third-party sites linked from our platform or the internal data practices of payment processors you use to fund your account.
Login credentials, session activity and device identifiers associated with your 888geme account are covered by this policy. We use this data to keep your account secure and detect unusual access patterns.
Payment records tied to your account wallet — including activity through Bank Transfer and Debit Card — fall within this policy. We hold these records for the period required by our service and legal obligations.
How you navigate our platform, which sections you visit and how long you spend in them is collected as usage data. This helps us improve account flows and support routes. It does not identify game choices beyond category level.
When you complete a payment through JazzCash, Easypaisa or Raast, that transaction passes through the relevant payment provider's own system. Their privacy practices are governed by their own policies, not this one.
You have real, actionable choices about the data 888geme holds on your account. You can request a copy of the personal information linked to your account at any time — log in and navigate to the account settings section, where the data request option is shown. If any detail we hold is incorrect — a name, contact number or address — you can update it directly from the account profile page or raise a correction request through our support channel. Questions about how your data is used, how long it is held or who has access to it can be sent to our support team using the contact paths listed below. We aim to acknowledge requests promptly and respond within the timeframe required under applicable rules. Where local law grants additional rights, those apply according to your eligible region.
Log in to your 888geme account and open the account settings page. The data summary section shows the personal information we hold. For a full export, submit a request through the support contact path.
If a name, phone number or other detail is wrong, update it directly in the account profile section. For fields that require identity verification to change, our support team will guide you through the steps shown there.
Send any question about data use, retention or third-party access to our support team via the contact address in the support section below. We log and track every request submitted through that channel.
Where your eligible region and local law allow it, you may request deletion of your personal data. Contact our support team to start this process. Certain records tied to transaction history may need to be retained to meet legal obligations.
If you have a question specifically about how your data is handled — or want to exercise any of the rights described in the section above — use one of the contact paths below. Each route connects you to the team responsible for account and data support.
Send your data or privacy question to our support email address shown on the contact page after login. Include your registered account details so we can locate your records quickly.
Open the chat widget from within your logged-in account to speak with a support agent directly. This is the quickest path if you need to clarify what data we hold or how a specific record was generated.
For corrections and data requests that do not require agent assistance, the account settings section after login shows the available self-service options — including profile edits and request forms.
We keep data handling straightforward and account-focused. Cookies are used to maintain your session, remember your login state and understand how account sections are used — not to track you across unrelated sites. You can manage cookie preferences through your browser settings at any time. Account data is stored on secured infrastructure with access controls limiting who can view or edit your records. Retention periods are set by our service requirements and applicable legal obligations; when a record is no longer needed, we remove it. If you want to know who has accessed your account data or request a change, the support contact paths listed above are the right starting point.
We use session and functional cookies to keep your account working correctly across pages. These are not used to build advertising profiles. You control cookie settings through your browser; disabling them may affect some account features.
Access to your personal data within our systems is restricted to authorised personnel. Login sessions are protected, and unusual activity on your account can trigger a verification step shown directly in your account dashboard.
We hold your records for as long as needed to deliver the service and meet legal requirements. Transaction records linked to Bank Transfer or Debit Card activity are kept for the period required under applicable rules, then removed.
When this policy changes, the updated version is published here with the revision date shown at the top of the page. Continuing to use your account after a revision is posted means you have had the opportunity to review the updated terms.
The questions below cover what account holders in Pakistan ask most often about how their data is handled, what rights they have and how to contact us about a specific concern.
We collect the details you provide during registration — name, contact information and identity records. We also collect transaction data tied to your account wallet, including activity through Bank Transfer, Debit Card and local payment methods like JazzCash and Easypaisa. Usage data about how you navigate the platform is also collected.
We do not sell your data. We share it only with service providers who need it to fulfil a specific function — for example, payment processors handling a Raast or JazzCash transaction. Those providers use the data only for that purpose and are bound by their own privacy terms.
Log in to your account and navigate to account settings, where a data request option is shown. You can also send a request through our support email or live chat. We will confirm receipt and respond within the timeframe required under applicable local rules.
Yes. Most details — contact number, address, communication preferences — can be updated directly in the account profile section after login. For fields that require identity verification to change, contact our support team and they will walk you through the process shown there.
Retention periods depend on our service obligations and applicable legal requirements. Transaction records linked to Bank Transfer and Debit Card activity are kept for the period required by law, then removed. Other personal data is deleted when it is no longer needed to fulfil those obligations.
Raise it directly with our support team through the live chat in your account or via the support email shown on the contact page after login. State clearly what your concern is and include your account identifier. We log every query and respond through the same channel.